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DME Customer Service Rep

External
coxhealth logoCoxhealth · Springfield, MO
Full-timeOn-siteToday
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Requirements

  • ▪ Required: 1 year customer service experience.
  • ▪ Preferred: 1 year experience in a healthcare or DME setting.
  • ▪ Ability to deal effectively and courteously with patients, families, coworkers, physicians, and community resources while exhibiting an empathetic attitude toward the sick and elderly.
  • ▪ Strong problem-solving skills.
  • ▪ Ability to prioritize shifting incoming inquiries containing multiple time-sensitive needs.
  • ▪ Ability to work independently with easy access to reference materials, supervisors, and coworkers.
  • ▪ Adept in Microsoft Office suite.
  • ▪ Flexibility and ability to work in a multi-tasking environment.
  • Licensure/Certification/Registration:
  • ▪ N/A

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:▪ Required: High School Diploma or EquivalentHealth insuranceDental insuranceVision insurance

Additional Information

Facility: Home Support: 2240 W Sunset St, Springfield, Missouri, United States of America, 65807 Department: 1301 Intake Services DME Scheduled Weekly Hours: 40 Hours: 8:00 AM - 5:00 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare's Best Places to work five times. Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

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