Service Advisor - Porsche

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients
• Monitor the progress of each vehicle throughout the day and update customers frequently
• Increase profitability by maximizing sales by promoting the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold

Requirements

• Valid driver's license and clean driving record
• Previous experience as a Service Advisor preferred
• We are an Equal Opportunity Employer
• Privacy Policy

Benefits

Additional Information

At Porsche Walnut Creek our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group. We are seeking a Service Advisor to join our team as we continue to change the industry. The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services needed, preparing repair orders and being proactive, accurate and thorough in communication. The Service Advisors serves as a liaison between customer and technician ensuring the customer's needs are understood by the technician and the recommended service and/or repairs are understood by the customer. If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Porsche Walnut Creek? Share your experience