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Bellman

External
Accorhotel logoAccorhotel · Nairobi, Kenya
Full-timeOn-site1mo ago30+ days old, may be filled
ComplianceSAFe
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About the role

Greet and welcome guests. Assist guest with luggage's and maintains the luggage room and long-term. luggage store in a neat and orderly manner. Maintain VIP/Group and individual arrivals reports. Attend to inquiries and provide accurate information to guests. Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests. Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction. Proficiency in Opera Ability to focus attention on guest needs, remaining calm and courteous at all times At least 1 year experience working on a similar role. Hospitality background is preferred. Fluency in English; additional languages are a plus. Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


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