Sr. Cloud Engineer - FS Poly

External

Cdw · Virtual -, MD

Full-timeHybridToday

AWSAzureIncident ResponseMentoringObservability

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About the role

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do-it's how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees-working together to solve complex challenges a

Responsibilities

Engineer, operate, and support enterprise-grade services in cloud and hybrid environments

Lead and support migration of on‑premises services to cloud platforms, ensuring continuity, performance, and reliability

Manage and optimize service performance, availability, and scalability across multiple enterprise systems

Implement and maintain monitoring, alerting, and performance management solutions

Ensure services meet defined SLAs, SLOs, and operational requirements

Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments

Partner with infrastructure, security, and operations teams to ensure secure, compliant, and resilient service delivery

Document service architectures, operational runbooks, and support procedures

Provide senior-level technical guidance and mentoring to engineering peers

Required Qualifications

Active Full Scope Polygraph (required; no exceptions)

Senior-level experience as a Cloud Engineer, Infrastructure Engineer, or Enterprise Services Engineer

Strong background supporting multiple enterprise services simultaneously in production environments

Demonstrated experience transitioning on‑premises infrastructure and services into cloud environments

Deep understanding of: Service availability and resiliency

Performance monitoring and tuning

Incident response and root cause analysis

SLA/SLO-driven operations

Experience operating in secure, highly regulated environments

Cloud & Infrastructure Focus Azure-based enterprise environments (experience with AWS or other cloud platforms also valued)

Hybrid cloud and on‑prem integration

Identity, access, and directory services

Virtual desktop and end-user computing platforms

Enterprise monitoring and observability tooling

Experience in the following technologies significantly improves alignment with our needs, a plus

Tanium

LoginVSI

Cayosoft

SL1 / Voss

Kion

Splunk

Azure Performance Monitoring

Citrix VDI

Active Directory Engineering / Entra ID Engineering

CDW is committed to being an AI-fluent organization

Sr. Cloud Engineer - FS Poly

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