Client Services Executive - Hybrid

Requirements

• 2+ years of experience in sales or a similar role.
• Strong communication skills both verbal and written.
• Ability to build relationships with professionals in medium to large organisations.
• Effective time management and prioritisation skills.
• Computer literacy (Microsoft Office).
• Commercial judgement and problem-solving ability.
• A collaborative, respectful approach and commitment to ethical business practices.
• Benefits/Perks:
• Novated Leasing & Salary Packaging
• Great compensation package and bonus / commission plan
• Core benefits including Experian shares discount and wellness program
• Flexible working environment, hybrid model
• Flexible time off including volunteer time off, personal leaves and paid holidays
• 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave
• Experian Careers - Creating a better tomorrow together
• Find out what its like to work for Experian by clicking here
• #LI-Hybrid

Benefits

Additional Information

As a Client Services Executive , you'll help grow our TenderLink subscription base through new sales. Reporting to Australasian Sales & Services Manager, you'll identify prospects, engage with them by phone and email, and provide exceptional customer service to ensure long-term relationships. Work that matters - What you'll do Identify prospective clients using a vertical sector approach (e.g., IT, Telecommunications and Construction). Make outbound calls daily, send proposals, and follow up with prospects. Ensure customers are onboarded and set up for success. Respond to inbound queries promptly, maintaining high customer satisfaction. Record all communications for future reference. Analyse customer feedback to improve processes and products.

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