Sr. Analyst, Applied AI (G&A Intelligence)

Benefits

Additional Information

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at O penGov.com . Job Summary OpenGov is seeking a Sr. Analyst, Applied AI to serve as a dedicated practitioner within the Applied AI team, focused on G&A use cases - with an emphasis on HR, Talent Acquisition, and Enablement. This role sits at the intersection of messy data, workflow automation, and applied AI, and exists to systematically redesign how OpenGov's administrative functions operate in an AI-native world. This is a technical role applied in a traditionally non-technical space. You bring a sharp problem-solving mind, comfort with modern AI tools, and the instinct to decompose a complex, manual workflow into its components - and then design something fundamentally better. You do not need to be an HR specialist or a software engineer. What you need is the ability to think from core principles, build trust with domain experts before designing for them, and own the full lifecycle from problem discovery to solution adoption. You will own what we call the "intelligence layer" focused on the G&A business domains (HR, legal, talent acquisition, enablement, and workplace). This people intelligence layer is the combination of structured data, business context, and the AI products built on top of it. Your job is to define what is possible, design/build a solution, and ensure that what gets built actually gets used. This role operates within the Applied AI team's technical ecosystem. You will partner with AI and data engineers on complex builds, work closely with the HR Technology leader for domain guidance and compliance context, and serve as the primary AI capability advisor for your assigned business functions. Given the sensitivity of HR and legal data, this role requires mature, genuine understanding of data confidentiality and compliance - you will have access to data at a level comparable to senior G&A leadership and are expected to exercise that access with corresponding discretion. Core Responsibilities Own the intelligence layer for G&A domains: define, maintain, and continuously improve the combination of structured data, business context, and AI products for your assigned domains - initially HR, Talent Acquisition, and Enablement. Set the standards for how this layer is built, accessed, and evolved. Map and redesign workflows with an AI-native lens: go deep with G&A teams to understand current-state processes, identify where AI creates leverage versus risk, and translate findings into prioritized action plans that account for effort, impact, and compliance sensitivity. Build and deploy AI-powered tools and automations: this includes manager copilots, candidate screening workflows, onboarding automation, policy Q&A assistants, enablement content tools, and other solutions using Claude, Slack, and connected enterprise platforms - operating within OpenGov's AI governance framework. Act as the connective tissue across G&A domains: identify where data flows across functions, surface shared infrastructure opportunities, and prevent duplicated builds. This role is meant to create economies of scale, not n+1 point solutions. Partner with AI, systems, or data engineers when required: clearly define requirements, translate business needs into actionable technical specs, and own outcomes on the business side, building first then tapping in engineering to handle backend complexity when needed. Serve as the primary AI capability advisor for your assigned functions: help team leaders understand what is possible with AI today, evaluate build vs. buy tradeoffs, identify where AI should not be applied due to compliance or sensitivity constraints, and set realistic expectations on scope and timeline. Own data sensitivity and compliance judgment as a core function of the role: every workflow you design or tool you build must account for the confidentiality of HR and legal data, applicable employment law constraints, and OpenGov's internal data governance rules. Flag risks proactively - do not wait to be asked. Drive adoption and change management for tools you build: shipping is not the finish line. You own ensuring that tools and workflows are understood, used, and refined based on rea