Service Transition Manager
External
Freshfields · Bratislava, SlovakiaFull-timeRemoteToday
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Responsibilities
- Own and lead end-to-end service transition for assigned projects.
- Develop and improve service design frameworks and governance.
- Collaborate with Product Owners, Architects, Engineers, and third-party suppliers to ensure successful service delivery.
- Create and manage Service Design Packages, support models, and transition plans.
- Monitor project performance, manage risks, and ensure quality outcomes.
- Drive continuous improvement and contribute to a people-first, insight-driven service culture.