Field Service Specialist-S4

About the role

Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Advanced problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Key Performance Areas Advanced repairs and inspections of products and equipment of different kind at customer site or own premises. Report and document results after above actions. Responsible for plan, conduct and maintain tools and equipment for service work. Deep knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and customers. Support the customer's product/equipment/processes by suggesting possible improvements to more advanced technical solutions and products. Take into consideration energy efficiency, environmental impact and maintenance costs when giving customer support. Provide advanced technical support and advice to the sales team. Ability to produce positive results in sales-client interventions. Guide and train colleagues in service methods and tools. Share own knowledge to enable colleagues to expand their knowledge. Profile Required Grade 12 / N3 Technical Qualification / Equivalent Qualification Section 26D (Accompanied by a POE) or Section 13 Trade Certificate Basic Computer literacy English proficiency Relevant mining experience (5 years) Relevant mechanized mining experience (5 years) Underground/surface mining environment Maintenance of earthmoving equipment in mining/construction environment Understanding of the machines listed below DD321 DD422i DD211 DS211 DS311 DD421 LH517i LH514 DL422i DS422i LH621 TH663 How to apply Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers Applications close: 18 June 2026 Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.