Minimum 1 year of previous mailroom experience required
Willingness to be cross-trained in reprographics/copy-print services required
Strong customer service and communication skills
Ability to manage multiple priorities in a professional environment
Basic computer and office equipment experience preferred
High School Diploma or equivalent required
Physical Requirements
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!We Recognize Talent: We offer a variety of recognition programs for all levels of employees!Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.About SPSAt SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicanDental insuranceVision insurance401(k)
Additional Information
SPS is seeking a professional and customer-focused Mailroom Associate to support daily mailroom operations within a corporate client environment. This role is ideal for someone with previous mailroom experience who enjoys working in a fast-paced setting focused on service excellence, organization, and operational support.
This position will also be cross-trained in front of office, print/copy services, or similar office services to support broader business service center operations.
Main Functions:
Mail Processing and Distribution: The core responsibility is receiving, sorting, and delivering incoming mail and packages throughout the organization, as well as preparing outgoing mail for pickup by carriers such as United States Postal Service , FedEx , and UPS .
Shipping and Receiving Operations: Mailroom associates often manage all inbound and outbound shipments, ensuring packages are accurately logged, stored, and routed.
Customer Service and Administrative Support: The mailroom serves as an internal service center, requiring strong customer service and attention to detail.
Duties and Responsibilities:
Process and distribute incoming and outgoing mail and packages
Support shipping, receiving, courier coordination, and package tracking activities
Operate mailroom equipment including postage, sorting, and inserting machines
Provide excellent customer service to employees and client contacts
Maintain organized mailroom and business service center operations
Monitor and replenish office and mailroom supplies
Assist with document production, printing, scanning, binding, and other reprographics support services
Cross-train within business operations as business needs require
Support additional office services functions as assigned
Spsnorthamerica · Austin, TX