Senior Manager, Psychometric Operations & Data Science

About the role

College Board LATAM is committed to expanding educational opportunity and advancing evidence-based decision-making across the region. As part of the Research & Development division, the Research & Measurement team ensures that our assessments are scientifically rigorous, operationally sound, and aligned with our mission to expand educational opportunities across the region. We work at the intersection of psychometrics, data science, and applied research, guiding how our assessments are designed, scored, analyzed, and continuously improved. Our team ensures that research and measurement practices are transparent, defensible, reproducible, and grounded in robust methodological standards. R&M collaborates closely with internal teams - including Test Design & Development, Technology, Assessment Operations, Scoring, Reporting, and Market Development - as well as external stakeholders such as institutions, ministries, and research partners to support high-quality assessment programs across Latin America. As we modernize our assessment workflows and strengthen our data capabilities, we are seeking a hands-on director who can lead psychometric operations, improve assessment data workflows, and ensure that scoring and reporting processes are accurate , efficient, reproducible, and scalable . The Director, Psychometric Data Operations will lead the operational execution and continuous improvement of psychometric data workflows for College Board LATAM assessments. This role sits at the intersection of assessment operations, psychometrics, data science, and technology. In this role, you will manage scoring cycles, improve psychometric data workflows, strengthen quality assurance processes, and help modernize item analysis, calibration, scoring, and reporting data processes. You will be responsible for ensuring that psychometric operations are accurate , reproducible, well-documented, and delivered on schedule. This is a highly hands-on role. You will work directly with data, analyses, validation routines, and scoring files while also influencing how work is structured across Research & Measurement, Technology, Scoring, and Reporting. You will partner with psychometricians on technical direction for scaling, equating, calibration, and form processes, while owning the operational execution, documentation, QA, and workflow reliability needed to support those processes. You will also help identify opportunities to reduce manual work, improve automation, and responsibly apply AI-enabled tools to strengthen QA, anomaly detection, documentation, and operational efficiency. This role does not own enterprise data governance or technology infrastructure, but it will help define operational requirements and promote strong data practices within R&M and across cross-functional assessment workflows.

Responsibilities

• Psychometric Operations - 55%
• Manage recurring scoring cycles, ensuring that scoring, analysis, validation, and reporting readiness activities meet defined timelines, accuracy expectations, and QA standards.
• Execute and oversee psychometric data workflows related to item analysis, item calibration, scoring validation, equating support, reporting file readiness, and post-administration review.
• Partner with psychometricians to operationalize technical guidance for scaling, equating, calibration, form rotation, and scoring rules.
• Run, review, and improve statistical and data validation checks using tools such as SQL, R, Python, or similar platforms.
• Conduct root-cause analysis when scoring irregularities, data discrepancies, or reporting issues arise.
• Maintain strong documentation, version control, traceability, and reproducibility standards across scoring and psychometric workflows.
• Translate psychometric requirements into clear operational steps, data specifications, QA checks, and handoffs across teams.
• Ensure that scoring and psychometric processes are defensible, repeatable, and aligned with relevant professional expectations for educational assessment.
• Data Workflow Modernization & Automation - 30%
• Identify and reduce manual, file-based, or error-prone processes across scoring, item analysis, calibration, validation, and reporting workflows.
• Define business and operational requirements for improved psychometric data workflows, automated checks, dashboards, and pipeline enhancements.
• Partner with Technology to implement data workflow i

Benefits

Additional Information

External Title: Senior Manager, Psychometric Operations & Data Science Internal Title: Director, Psychometric Operations & Data Science College Board - Global Strategy and Talent, College Board LATAM Location : Hybrid - San Juan, Puerto Rico. This is a hybrid role and requires the candidate to be on-site at College Board offices every Tuesday and Wednesday and as per business needs. Remote : The search is also extended to include candidates working remotely from Continental USA . Role Type: This is a full-time position.

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