Director - Strategy & Operations, Product & Technology

Responsibilities

• Organizational Goals: Drive the goal-setting process for OKRs across the entire Product and Technology organization. This includes partnering with team leads to set objectives, using informed analysis to define measurable targets, and managing recurring leadership reviews to assess performance.
• Performance Measurement: Be the analytical backbone for our key metrics. Understand the data sets, identify trends, surface insights, and work with Product, Engineering, and Data Science to optimize performance.
• Operational Excellence: Support CPTO-level review forums including Product Reviews, Weekly Metric Reviews, OKR Reviews, and more. Proactively identify opportunities to improve velocity and impact through operational rigor.
• Cultural Transformation: Partner with Corporate Communications, Creative Storytelling, and/or Workplace Experience to plan town halls, offsites/summits, and other large scale events where Product and Technology is represented.

Requirements

• 12+ years of experience in ProdOps, Strategy, or Analytics roles within top-tier Technology Companies, Start Ups, Management Consulting, and/or Professional Services firms.
• BS/BA in Business, Computer Science, Data Science, or a related field; MBA or comparable advanced degree preferred.
• Strong analytical and structured problem-solving skills; expertise in organizing complex data to create clear, concise narratives. Strong spreadsheet (Excel, Google Sheets) and SQL skills. Proficiency with Tableau, Looker, or similar BI tools is highly preferred.
• Experience defining and measuring OKRs, KPIs, or other comparable success metrics.
• Proactive "self-starter" with a passion for driving outcomes and a bias for action. Proven ability to manage multiple workstreams simultaneously with high attention to detail, while also knowing when to zoom out and have executive-level discussions.
• Team-oriented culture carrier with a proclivity towards cross-functional collaboration.
• Embrace of dynamic, fast-paced, and matrixed organizations with significant executive visibility; comfortable influencing in the absence of direct control.
• Strong written, presentation and oral communication skills; capable of developing high-level presentations for senior executive audiences.
• #disneytech
• Job Posting Segment:
• Business Operations
• Job Posting Primary Business:
• BO - Strategy & Creative
• Primary Job Posting Category:
• Product Operations
• Employment Type:
• Full time
• Primary City, State, Region, Postal Code:
• San Francisco, CA, USA
• Alternate City, State, Region, Postal Code:
• USA - CA - 1200 Grand Central Ave
• Date Posted:
• 2026-05-18

Benefits

Additional Information

Job Posting Title: Director - Strategy & Operations, Product & Technology Req ID: 10151060 Job Description: The Strategy & Operations team within Disney Entertainment and ESPN - Product & Technology is responsible for shaping the organization's long-term vision, developing actionable product strategies, and executing against the org's most critical near-term priorities. The team rolls up to the Chief Product & Technology Officer (CPTO), and uses strategic analysis, creative storytelling, and operational rigor to surface insights, frame trade-offs, and guide decision-making for Disney's senior leadership. As the Director of Product & Technology Strategy & Operations , you will build and lead a team that serves as the analytical backbone and connective tissue for Product & Technology leadership. This team will use data-driven rigor and executional discipline to set OKRs, manage performance, and drive operational momentum across the organization.

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