Corresponds with tenants regarding leasing, maintenance, and repair issues, delinquencies, and all other issues and inquiries; provide customer service; resolve conflicts
Prepares, implements, and reports on budgets and monthly variance reports.
Supervises and monitors all maintenance staff and vendors to ensure completion of work.
Provides clear direction and distributes the workload appropriately among the members of the maintenance team.
Monitors and improves operational systems
Prioritizes assignments and effectively solves emergency situations as needed.
Negotiates service agreements, select contractors and suppliers, provide quality-control oversight, implement cost-containment initiatives, measure compliance to contractual standards, and provide liaison as needed between tenants and third-party service providers.
Establishes and/or maintains preventative maintenance program
Works in conjunction with leasing representatives
Ensures that all vacant space in a property is secure and in marketable condition at all times.
Maintains safety, integrity, and aesthetic appearance of properties, note deficiencies, suggest solutions and implement solutions
Monitors past due balance to ensure A/R is being collected on a consistent basis
Manages staff's use and interface of our IT platform
Maintains high levels of compliance with our operational policies and procedures
Ensures compliance with risk management, and safety standards
Mentors, Coaches, and trains your team for success.
Reviews and Approves Purchase Orders
Performs other duties as required.
What you bring:
3 Years of Commercial Property Management experience
Managing Teams of Staff
Knowledge of real estate principles including management and leasing; office and commercial retail property management experience preferred.
Ability to organize and manage multiple tasks while working in a fast-paced environment.
Excellent oral and written communication skills
Ability to make quick and concise strategic decisions
Proficiency in Yardi property management software, MS Word, Excel, Work speed
Excellent leadership skills
Results and detail-oriented skills
Ability to effectively follow up with vendors, employees, and management
Experience with Budget preparation and implementation
These job duties are:
Maintains and creates monthly A/R duties including but not limited to "Pre- Month End" and "Accounting Month End" reports.
Oversees, prepares and carries out legal processes, property accounting, weekly reporting, rent collection, delinquency management, Notices to Pay Rent or Quit, evictions, collections, and balanced owed letters.
Responsible for validation of all data entry including prospect, traffic, applications, leases, move-outs, deposits and closing reports.
Complies with Company's policies and procedures, safety rules and regulations, and all applicable local, state and federal laws.
Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/
Benefits
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:3 weeks PTOAnnual education allowance of up to $1,000Referral programResidential housing discount after 1 year of continuous employmentFriends and family rates for our Hotel Properties throughout the companyHealth insurancePaid time off
Additional Information
Job Description:
Are you a natural leader with a passion for delivering exceptional tenant experiences? We're looking for an Assistant Property Manager to join our team in Downtown Los Angeles, where you'll help oversee daily operations, mentor staff, and ensure our properties run seamlessly. This is your chance to step into a dynamic role that blends team leadership, operational excellence, and tenant relations-all while working in one of LA's most vibrant business and cultural hubs.
Onni · Los Angeles