Advanced ServiceNow scripting (JavaScript, Script Includes, Business Rules, Client Scripts, Service Portal custom widgets)
Flow Designer and advanced workflow orchestration
Performance tuning, upgrade planning, and technical debt management
Specialized Expertise
Enterprise Service Workflows (Finance focus)
Customer Service Management (CSM)
UI Builder and Next Experience
Playbook experience
Custom App development using ServiceNow App Studio
Integration Hub and enterprise integrations
Education and Experience Requirements
8+ years of overall IT experience
6+ years of hands‑on ServiceNow development and architecture experience
Proven experience leading complex, enterprise‑scale ServiceNow implementations
Strong understanding of service management, business workflows, and enterprise systems
Excellent communication, leadership, and problem‑solving skills
Physical & Office/Site Presence Requirements:
This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice
This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
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Life at Lennar
Benefits
Health insuranceDental insuranceVision insurance401(k)Parental leave
Additional Information
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
The Lead Software Engineer, ServiceNow reports directly to the Engineering Manager. As a Lead Software Engineer, ServiceNow, you would be responsible for leading the design, development, and evolution of enterprise‑grade ServiceNow solutions with a strong focus on Customer Service Management (CSM),Enterprise Service Workflows-specifically Finance Workflows including custom applications.
This role requires a hands‑on who combines deep platform expertise, modern UX development and integration architecture to deliver scalable, secure, and business‑aligned ServiceNow solutions.
Responsibilities include working closely with the product management team to ensure we deliver the best user experiences.
Your Responsibilities on the Team
Own the end‑to‑end ServiceNow implementation across CSM and Finance Enterprise Service Workflows.
Design scalable, upgrade‑safe solutions aligned with ServiceNow best practices and enterprise standards.
Lead technical design reviews and architecture governance
Optimize customer experience using modern UI and AI‑assisted workflows
Design seamless employee experiences using UI Builder and reusable components
Ensure data security, role‑based access, and compliance
Architect Finance‑specific workflows and integrate with ERP and financial systems
Lead development using UI Builder and Next Experience
Service portal custom development to support existing apps
Lead integration strategy with CRM, ERP, HRIS, Finance, and third‑party systems
Act as a trusted advisor to Business leaders, product owners & enterprise architect
Influence roadmap planning, platform strategy, and prioritization decisions
Promotes a supportive and collaborative teamwork environment across diverse groups
Evaluates interdependencies; thinks critically / systemically when solving problems