Workstation Support Analyst

About the role

Job Description Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Workstation Support Project Team is a dynamic team that handles various functions. We value a team mentality with a customer focus. We demonstrate flexibility pivoting to where the workload is. This position requires a clearance which requires U.S. citizenship to obtain. This position is not eligible for sponsorship now or in the future. Position Purpose : This role is responsible for leading critical, project-level efforts, including disaster recovery and major new business contract implementations. It manages complex software installations, serves as the primary escalation point for the team, and PC imaging. The position includes receiving hardware from Inventory, building and imaging devices, installing required software, and deploying systems to end users, with daily responsibilities shifting based on workload priorities. Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Routine transporting of items up to 30 lbs. Transporting items up to 70lbs on occasion.