Fox · New York, NYPrepare for this interview
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OVERVIEW OF THE COMPANY Fox News Media FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month. JOB DESCRIPTION Fox News is looking for a CRM Assistant Manager to implement and analyze customer communications across all channels: email, push notifications, and In-App Messages. In this role, you will leverage Braze, an email service provider (ESP) to create and execute marketing campaigns. The Assistant Manager will collaborate with Editorial, Creative, Product, and Business Intelligence to ensure customer journeys are accurate and deliver optimal user experiences. The successful candidate will have a solid CRM background and experience in Braze. The candidate must have a strong understanding of customer segmentation and decision tree design. The candidate must be analytical and technically inclined. A SNAPSHOT OF YOUR RESPONSIBILITIES Campaign Creation : Create, Q&A, and execute marketing campaigns across all channels including: email, push notifications, desktop notifications, in-app messaging, and digital trafficking Braze Platform Management : Leverage Braze's user journey setup, real-time triggers, and segmentation tools to optimize customer experience Data Analysis & Reporting : Monitor campaign performance metrics (e.g., CTR, open rates, conversion rates) and provide actionable insights for continuous improvement Optimization : Conduct A/B testing to enhance campaign performance and improve customer engagement Personalization & Automation : Recommend targeted customer-centric communications to optimize customer experience Cross-Functional Collaboration : Work closely Editorial, Creative, Product, and Business Intelligence
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