Administrative Assistant/Receptionist

About the role

It's More Than a Career, It's a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day. Our Mission People who live with cancer - those who work to prevent it, fight it, and survive it - are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world. Performs departmental or department head administrative support for Director and Sr Director level. Responsible for providing excellent customer service to all members of the company, external clients, vendors, monitors, and other visitors. Additionally, the position will be responsible for various administrative activities as they relate to daily operational business needs. Duties include but are not limited to: Welcomes visitors, in person or on the telephone, by answering promptly, courteously, and professionally, and directs all inquiries to appropriate team members Delivers excellent customer service at all times Receives and processes all mail and deliveries. Supports up to 2-3 leaders and offers up to 25% departmental support, to include maintaining departmental documentation and compiling reports from existing data and records. Maintains strictest confidentiality at all times and in all situations Utilizes SAP Concur to upload receipts and file expense reports; track and make corrections, if needed, until report is approved for reimbursement. Manages multiple Outlook Calendars. Interacts with both internal and external executives, leaders and assistants, as well as consultants and vendor partners. Coordinates a variety of complex meetings and use best judgment to prioritize time based on greatest need. Coordinate all aspects of domestic and international travel for leaders including air, hotel, ground transportation, parking, etc. Schedules and hosts video conferences via Webex/Zoom and manages Conference Center EventProConnect reservations. Maintains direct/open communication with higher level management, executives, Sarah Cannon colleagues, and outside contacts. Ensures processes are followed, maintained, and follow up as needed to see projects to completion Schedules and coordinates candidate interviews and onboarding responsibilities. Submits tickets to applicable IT team(s), as needed; corresponds with IT to facilitate necessary action to reach resolution and tracks tickets in ServiceCentral as necessary. Prepares meeting agendas/reports/presentations; attends meetings as assigned by leaders and reports on actions. Manages Staples and Amazon business accounts for all departmental needs. Maintains copy rooms and inventory. Responsible for space floor management within assigned department including new hire desk setup. Provides administrative support including typing, composing and proofreading correspondence, indexing and filing documents. Participates in and assists with arranging educational activities and programs where appropriate. Actively engages with the administrative community, including attending monthly meetings, events and professional development opportunities. Manage the CV process and work alongside Training and Education to successfully manage colleague requirements and SmartSolve processes for the CV process. Mandatory: The following are mandatory expectations of all SCRI employees. Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement." During your employment with SCRI, you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date. Communicates and escalates unresolved issues to leader. Does not initiate nor participate in disparaging conversations. Diligently fulfills the expectations of inclusion and respect toward all colleagues. Minimum Requirements: Associate's degree At least 1 year of relevant experience Knowledge: A body of information needed to perform tasks; May be obtained through education, training or experience. Knowledge of organization policies, procedures, systems Knowledge of office management practices Knowledge of administrative procedures Knowledge of grammar, spelling, and punctuation Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately Skills: The proficiency to perform a certain task. Skill in computer applications, especiall