Technology Strategy, Digital Enablement & Engineering
Shape, communicate, and align technology and strategy across the business unit and the organization, ensuring it supports both near-term delivery commitments and longer-term modernization objectives.
Partner with Business Leads, Operations, Core IT / Infrastructure, and Enterprise Architecture to define platform roadmaps and OKRs for technology capabilities, including data, integrations, applications, mainframe systems of record and digital user experiences.
Provide thought leadership on how technology platforms should be developed, adopted, and governed. Promote adoption of technology stack standards and modern engineering practices, balancing build vs. buy vs. partner decisions in a complex technology ecosystem.
Ensure design and engineering decisions account for reusability, scalability, security, and maintainability, actively managing technical debt in non-greenfield environments. Seek opportunities to scale capabilities across wealth businesses.
Plan for exceptional digital experiences for sponsors and advisors by enabling business teams with reliable, scalable platforms and capabilities.
Platform Delivery & Execution
Accountable for end-to-end delivery of technology platforms, including oversight of delivery teams, total cost of ownership and system integrator partners.
Ensure platforms are intuitive, transact with ease and deliver automated operational processes that reduce friction and drive sponsor and advisor satisfaction.
Drive delivery excellence by improving velocity, quality, and reliability across multiple agile squads that are at varying levels of maturity. Leverage AI-driven development capabilities and automated processes to deliver faster.
Track delivery metrics and implement targets for productivity and delivery maturity. Gain commitment of partners, remove barriers to speed up execution and drive outcomes.
Serve as the primary point of escalation for platform, delivery, and vendor-related issues, facilitating rapid resolution in a complex environment.
Use experimentation and test-and-learn approaches to continuously improve.
People Leadership & Capability Development
Lead, mentor, and develop technology teams, fostering a collaborative, inclusive, and execution-focused culture.
Design and optimize team structures that achieve business and delivery outcomes.
Inspire and empower teams through coaching, learning, and hands-on leadership. Empower your teams to test new ideas and solve problems.
Develop your team's resilience and agility during times of change and uncertainty.
Support succession planning and capability development for critical roles.
Provide honest constructive feedback that enables individual development and builds capability for career movement.
Financial & Vendor Management
Manage platform financials including budgeting, cost tracking, and capitalization.
Govern strategic vendor and system integrator relationships, holding partners accountable for delivery quality, outcomes, and knowledge transfer.
Drive technology platform efficiencies such that savings can be reinvested in system capabilities as appropriate.
Operational Excellence & Risk Management
Ensure platform stability, security, and technology currency o
Additional Information
You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Role Overview
The AVP, Technology Lead, Group Retirement Services (GRS) is a strategic technology leader responsible for running and building Sun Life's wealth / retirement technology platforms to support sponsor and advisor experiences at scale. This role is accountable for embedding a world-class design and engineering culture across delivery teams, with a strong focus on digital experiences, stable core systems and critical capabilities that build and maintain an industry-leading wealth business.
The role combines strategic leadership, technical oversight, people leadership, as well as vendor and financial management, to drive technology excellence and business value. The AVP Technology Lead partners closely with Product, Architecture, Operations, Enterprise Technology and Business Leads to ensure technology platforms, data and digital front-end experiences enable sustained, profitable business outcomes.
This role operates in a highly visible, complex environment and requires a leader who can drive momentum, make clear decisions, and bring strong technical credibility.
Sunlife · Toronto, On, Canada