Data Center Non Journey Field Technician

About the role

The Data Center Non-Journey Field Technician performs repairs to Electrical Power Generation (EPG) equipment at designated customer locations. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Maintain a safe working environment and observe all safety procedures, laws, policies, and rules. Promote and work in a manner consistent with Contamination Control guidelines. Support company safety and housekeeping standards. Communicate with internal and external customers in a manner that promotes a positive relationship. Perform the following service operations with occasional supervision: Follow manufacturer and company service guidelines and procedures to ensure quality work. Analyze and diagnose equipment malfunctions. Preserve component failure information for accurate failure analysis. Perform pre-delivery setup, installation, and start-up on all makes and models of Caterpillar engines, generators, and related products. Repair, replace, and rebuild engines and related systems and components of Cat and Non-Cat products in Industrial and EPG applications. Perform inspections on equipment as needed. Write service reports that accurately document activities. Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner to enable other employees to do their job in a timely manner. Solicit information regarding opportunities for engine system sales and service and pass information to engine systems Sales staff and Product Support Sales Representative (PSSR) in a timely manner. Operate company, rental, or personal vehicle as needed to transport parts and equipment and perform other field service duties. Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order. Attend scheduled technical training and safety training in person or online (virtual). Work overtime as needed within labor law guidelines. Travel up to 100% of the time to meet customer service requirements including overnight stays and out of territory travel. Be on call to respond to customer service needs during the evenings, weekends, and holidays. Maintain punctual, regular, and predictable attendance.