Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving c
Responsibilities
Drive the design and delivery of automation and AI solutions supporting CTG functions such as governance, risk, compliance, identity, access and service management, operational resilience, and corporate systems oversight.
Partner with CTG leaders to identify high‑value use cases, develop business cases, and prioritize initiatives that reduce manual effort, improve data quality, enhance controls, and increase operational effectiveness.
Establish and maintain CTG‑specific standards, guardrails, and governance for automation and AI, ensuring alignment with enterprise architecture, security, data governance, and regulatory expectations.
Oversee end‑to‑end solution delivery, including requirements definition, design, testing, deployment, and ongoing support, ensuring solutions are scalable, auditable, and resilient.
Ensure appropriate controls are embedded in automation and AI solutions, including change management, monitoring, exception handling, documentation, and supportability.
Coordinate with enterprise technology, risk, security, and data partners to ensure CTG automation and AI solutions comply with policies, standards, and supervisory expectations.
Evaluate platforms, tools, and vendor solutions relevant to CTG automation and AI needs, making recommendations consistent with approved enterprise technologies.
Track performance, value realization, and risk indicators for CTG automation and AI initiatives, providing clear and actionable reporting to CTG and technology leadership.
Lead, develop, and retain a high‑performing team, including resource planning, talent development, and performance management.
Participate in annual planning, budget development, and investment decision processes related to CTG automation and AI initiatives.
Requirements
10+ years of progressive technology leadership experience, including responsibility for delivering automation, analytics, or AI‑enabled solutions.
Bachelor's degree in Computer Science, Information Technology, Engineering, Data, or a related field required; advanced degree preferred.
Proven experience leading solution delivery teams and driving execution in regulated or risk‑aware environments.
Strong understanding of automation technologies, AI/ML concepts, workflow platforms, and decision‑support solutions.
Experience establishing governance, standards, and operating practices for automation and AI while remaining accountable for delivery outcomes.
Financial services, banking, or similarly regulated industry experience strongly preferred.
Ability to translate CTG business needs into practical automation and AI solutions with measurable results.
Proven leadership skills with the ability to influence across technology, risk, and business stakeholders.
Excellent written and verbal communication skills, including executive‑level presentations and governance materials.
Experience with vendor management, platform selection, and third‑party solution delivery.
Ability to balance innovation with regulatory, security, and operational resilience requirements.
May require up to 25% travel.
Benefits you'll love:
Benefits
Dental insurance401(k)
Additional Information
Job Title:
IT Director I - Automation and AI Corporate Technology and Governance
Location:
Block 23
Westernalliancebank · Phoenix, AZ