Executive Assistant (IPG)

About the role

Position Information Hiring Manager: Administration Manager Department: Administration Department Overview The Administration Department is responsible for providing administrative and logistical support to the entire organization. The role of the department is to keep the office organized and ensure that everything runs smoothly. In addition, the Administration Team makes sure that policies and procedures are being followed. The department's primary responsibilities include scheduling, expenses, travel and assisting with other duties allowing those they support more time to carry out their responsibilities. Position Responsibilities Golub Capital is looking for an experienced Executive Assistant ("EA") to join the Administration Team, supporting our Investor Partners Group (IPG). The ideal candidate is a team player with the ability to multi-task and make decisions in a fast-paced environment, demonstrating a sense of urgency and attention to detail across all tasks. Regular tasks will include, but are not limited to, the following: Managing calendars and scheduling; working heavily with other EAs to coordinate internal and external meetings Coordinating domestic and international travel Handling data entry and reporting via Microsoft Dynamics CRM / SharePoint Tracking and organizing monthly expenses Developing and maintaining knowledge of Golub Capital's product offerings, systems and processes to support client relationships Supporting Senior Leaders / department involvement in initiatives to improve client service including sales enablement, data and analytics Facilitating / preparing agenda and materials for Senior Leader-led internal meetings and various committees and forums regarding client coverage Assisting with annual benchmark analysis and providing updates on vendor performance (e.g., travel agencies, office supply distributors) to stakeholders Participating in semi-annual department process reviews and collaborating with managers and Senior Leaders to identify improvement areas and implement best practices Completing ad-hoc projects as assigned on behalf of Senior Leaders / department Providing administrative backup support to the Executive Assistant Team including support to the Executive level offices as needed Candidate Requirements Qualifications & Experience: Bachelor's degree required Minimum of 5 years' experience in a similar capacity is required Excellent computer skills, familiarity with Microsoft Office suite, previous experience using a CRM program a plus Strong organizational skills and the ability to produce work that is thorough, meticulous and highly accurate Friendly, upbeat, pleasant demeanor; good at building alliances and possesses a helpful, client support attitude Excellent verbal and written communication skills Experience booking complex global travel Knows when to ask questions with a heightened sense of urgency and the ability to maintain confidentiality in all aspects of job responsibilities Proactive problem-solving abilities A "no task is too small" attitude Ability to handle changing demands in fast-paced environment with strong multi-tasking skills Ability to take initiative and work independently while demonstrating strong teamwork Enthusiastic about working in office and creating a Gold Standard hybrid work culture Critical Competencies for Success Our Gold Standards Model defines key behaviors and competencies across 4 dimensions: Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together. Leadership: Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome. Achieving Results: Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow. Personal Effectiveness: Role models in this area build strong relationships, treat others with respect and communicate effectively. They are driven to exceed expectations and are adaptable to changing circumstances. Thinking Critically: Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems. They are forward thinking, anticipating issues and addressing them in advance. The department-specific competencies define the knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role. Administrative Excellence: Understands administrative processes and systems (e.g., documentation, calendars, budgets, office management) and balances multiple priorities while maintaining accuracy. Internal Customer Focus: Understands internal