EVV Specialist

About the role

Always Compassionate is seeking a Coordination Time & Attendance Specialist (Electronic Visit Verification (EVV)). The Coordination Time & Attendance Specialist is responsible to support various HHA/PCA (Home Health Aide/Personal Care Assistant) functions and adhere to specific tasks and deadlines needed in order to ensure PCA compliance with Always Compassionate agency policies. The Coordination Time & Attendance Specialist will ensure accurate performance metrics for all HHA/PCA's. The Coordination Time & Attendance Specialist will ensure accurate weekly payroll processing for all HHA PCA's and oversee the agency's database system regarding HHA/PCA disciplinary actions. The Coordination Time & Attendance Specialist will be a point of contact for all HHA/PCA needs including but not limited to, performance, re-education, time and attendance, payroll assistance, and disciplinary actions. Bilingual (Spanish/English) Preferred. Primary Responsibilities: Responsible to correct a HHA/PCA's over and under utilization of hours for payroll weeks; Adjustments must be completed prior to payroll being processed. Responsible to run necessary EVV report(s) daily to identify any HHA/PCA that has over utilized their time. Responsible to conduct and document all concerned conversations with HHA/PCA's due to unapproved utilization of time. Ensures overutilization and time and attendance disciplinary documentation is distributed via mail or email to the appropriate HHA/PCA. Reviews under-utilized time to identify and correct and/or adjust possible incomplete billing days or missed visits. Works closely with the Staffing Coordinators Billing, and Payroll team to correct any billing discrepancies due to improperly scheduled or over utilized units. Responsible to track authorizations end dates and follow through with all procedures required including but not limited to, calling third-party organizations to request a new authorization and notifying the billing/authorization department. Ensures any incomplete billings are cleared for prior payroll weeks that have already been processed; documenting "Missed Visits" if needed. Communicate updates to HHA/PCA's of any changes or new methods to completing daily work task. Request and enter timesheets as per agency policy. Responsible to re-educate HHA/PCA's on the proper usage of Electronic Visit Verification (EVV) through company app and telephony. Perform other specific tasks related to the department as assigned.