Patient Representative - Full Time-Days

About the role

Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non-medical dictation; timely submission of reports. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures Ensure the completion of new patient information and update information for the medical record Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end Order all outside tests requested by the doctor; schedule patient appointments, confirm Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily Transcribe all non-medical dictation Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager File, fax and/or mail reports and records Compile and submit month end reports in a timely manner Assists in tracking supply inventory. Notifies Office Supervisor/Coordinator when supplies need to be reordered Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy Assists as required in non-invasive medical procedures or as security observer As possible, knows where administrative/medical staff can be located and directs emergency messages Other duties as assigned