Medical Assistant Lead - Akido Scope AI Clinic

About the role

Akido is rebuilding the healthcare experience from the ground up through technology-enabled care, innovative primary care models, and human-centered operations designed to improve access for underserved communities. As a fast-growing, impact-focused healthcare organization, Akido is building a modern medical network that combines compassionate care with AI-enabled workflows to create a more seamless experience for both patients and providers. We are seeking a highly adaptable and service-oriented Lead Medical Assistant to help launch and support Akido's innovative outpatient primary care clinic in Rhode Island. This is a unique opportunity to play a critical role in supporting clinic operations from day one. Working closely with clinical leadership, the Lead MA will support both front-office and back-office workflows while helping coordinate new technology-enabled care pathways, including asynchronous and AI-supported patient routing workflows. This role goes beyond traditional Medical Assistant responsibilities, we are looking for someone who thrives in a startup environment, leads by example, and is excited to help shape the future of primary care delivery. The ideal candidate is clinically strong, highly organized, customer service-oriented, and comfortable wearing multiple hats in a lean and rapidly growing clinic environment.