Regular Full-TimeTemporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Artificial Intelligence StatementWe recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:
Assistant Service Advisor - BMW of Raleigh at Holmanautogroup
Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
Misrepresent or embellish qualifications, skills, or experience
Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)
Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.
Equal Opportunity Employment and Accommodations:
Holman provides e
Health insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Flexible schedule
Equity / stock options
Parental leave
Additional Information
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
BMW of Raleigh has an outstanding opportunity for an Assistant Service Advisor to join their team and the Holman Family!
Job Duties:
Welcome customers and ensure they receive prompt, courteous, and effective service
Interact with customers (in person and via phone) to determine immediate and future service needs and prioritize required services
Perform a visual inspection of vehicles and ask detailed questions about vehicle performance to accurately assess concerns
Complete service work orders and clearly explain recommended services and associated costs to customers
Use a consultative approach to educate customers on vehicle maintenance, services, and product offerings
Serve as a liaison between technicians and customers to ensure clear communication and efficient service delivery
Provide administrative support to Service Advisors as needed
Follow up with service customers when their assigned advisor is unavailable
Demonstrate excellent customer service aligned with company mission and values
Continue training alongside experienced advisors to develop the skills necessary to become a successful Service Advisor
Complete and maintain all required company and dealer training
Ability to work Saturdays
Education and Qualifications:
High School Diploma or equivalent required
Valid driver's license with a clean driving record and the ability to operate an automobile
Excellent written and verbal communication skills
Strong teamwork skills and the ability to work effectively in a collaborative environment
Compensation: $18/hr + commission
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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Holmanautogroup · Raleigh