National Sales Lead
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About the role
Join Roche Diagnostics as the National Sales Lead for the Lusophone territory, based in our Midrand, Johannesburg hub. In this role, you will lead the territory team and define the business strategy to accelerate growth and expand our market share within the Southern Africa network. Key Challenges Strategic Planning To develop the business plan to support delivery of the affiliate strategic direction and budget targets by supporting the development of allocated account and account business plans, aligning with the overall strategy annually To manage sales of key customers by reviewing and analyzing key customers sales in conjunction with sales team, identifying any issues, gaps in performance or other anomalies, providing support to develop solutions and overseeing implementation with sales team as required To optimally manage resources (sales team, budgets, etc.) by utilizing and deploying resources in order to achieve the set targets daily To provide input to the definition of the action plans for the specific business area by managing that all sales plans and objectives are aligned to the overall strategic vision and direction as required To develop and implement new tools and local KPI's by interpreting global tools and KPI's, customizing as per local needs and business requirements and implementing as required To create additional tools and KPI's when required by identifying need, engaging with business, developing and implementing as required To monitor market and customer movements by maintaining awareness and reacting effectively and proactively to these changes through the application of market intelligence and alignment of the sales strategy as required Operations Planning and Management To manage effective and professional service delivery in line with the set Roche business principles to all customers by monitoring, mentoring and coaching sales team on an ongoing basis. To manage, coordinate and partake in the strategic aspects of specific key accounts, stakeholders and executives by participating in meetings, engaging with individuals and providing input to sales team as required To manage customer engagement and communications by tracking sales team activities, reviewing metrics and addressing any issues as and when required and quarterly To manage sales and profitability target achievement by tracking sales team activities, reviewing metrics and addressing any issues as and when required and monthly To manage the budget and expenditure by reviewing expense requests, authorizing expense claims and tracking against budget and Roche policies and procedures monthly To manage the Sales Conferences and Cycle Meetings by planning meetings and informing the key priorities, contributing to the meeting quarterly and as required To monitor and manage the Sales teams' territory knowledge and understanding by reviewing and analyzing information, identifying trends and patterns, identifying areas for improvement, addressing issues and implementing corrective action as required To manage sales performance by identifying performance trends and anomalies, managing the implementation of corrective actions timeously and limiting any possible negative impacts on sales performance and / or Roche as required To manage the CRM system information by monitoring the quality and accuracy of data inputs, addressing any issues and resolving any queries as required To prepare monthly reports including management reports by reviewing and consolidating report inputs, undertaking required analysis, preparing reports and presenting within required deadlines Stakeholder Management To build customer relationships by participating in Roche and industry events, identifying and engaging with executive decision makers, understanding market trends and provide feedback and input as required. Work very closely with Roche business partners To identify sales data trends at a territory level by extracting the sales data, undertaking the analysis, identifying trends and variances and engaging with this information and providing reasons monthly To maintain effective internal relationships by engaging with relevant individuals and departments, influencing alignment