Associate Sys & App Mgt & Sup Specialist

About the role

We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy. We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy. We're unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions. As a part of the Swift Central Control Centre, we handle global and critical financial networks and services. Our multi-cultural team works closely together to deliver on our commitments. As an Associate Sys & App Mgt & Sup Specialist, you will balance your time between service operations and improving day-to-day routine activities. You will use our tools and big data to optimize operations. In collaboration with Sr. Staff, you will be in the front line to own the service and keep availability and security to the highest standards. In collaboration with product teams and with other senior support staff you will propose how we can optimize and improve the way we operate and support our products. This will include reduction of manual effort through automation, optimize abilities of tools, and use big data to proactively detect anomalies before it affects our service. We operate in a 24/7 financial world, which means the role can include weekend hours on a rotational basis.