Associate Commercial Manager

About the role

Grade Level (for internal use): 09 S&P Global Energy The Role: Associate Commercial Manager As an Associate Commercial Manager you are responsible for proactive client outreach to ensure satisfaction, user training and secure renewals of assigned accounts. Primarily, this position will be involved in maintaining a support level of customer excellence across assigned Platts clients base and identifying new opportunities for business growth through multi touch retention process. s. The Team: You will be part of the Commercial Retention team in Manila, comprised of experienced client retention specialists and professionals, for one of the segments of S&P Global in the Philippines. The Impact: Critical to the success of Global Energy client retention initiatives, this position will develop and maintain positive relationship with the assigned Global Energy accounts to understand business need, drive service adoption and provide feedback on account health and user best practices.