Assists PT with patient treatment procedures under the supervision of a physical therapist and department maintenance. Performs scheduling, reception and other assigned department operational tasks.
Required Qualifications H.S. Diploma or Equivalent
AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
Preferred Qualifications Completion of a medical receptionist or equivalent training program.
Some computer experience.
Essential Functions
Collaboration and teamwork
Effective, clear communication to promote excellent department operations and efficient patient care.
Stays informed through staff meetings and shares pertinent information with others.
Assists co-workers with their tasks.
Demonstrates flexibility to meet clinic and SRS Rehab Service needs.
Promotes a positive work environment by accepting interpersonal differences and respecting others' values and opinions.
Demonstrates appreciation for the work of others by offering praise and noting a job well done to others.
Customer service
Demonstrates courteous professional behavior to patients, their family members, physicians and staff.
Greets patients, physicians and staff with eye contact, smiling and acknowledging a person by name.
Explains provider delays to patient and offers alternatives.
Maintains confidentiality according to department policy.
Responds to patient and co-worker needs and concerns as appropriate.
Communicates schedule changes/updates and messages to providers in a timely and complete manner.
Promotes a positive work environment.
Participates in problem solving.
Communicates with patient in the treatment area explaining treatment procedures, common reaction and anticipated outcomes.
Communicates with the treating therapist regarding progression and reaction to the daily treatment.
Financial responsibilities
Accepts accountability for the organization's financial success while delivering the highest quality of care and service. Measure by:
Demonstrates flexibility in work practices.
Supports organizational cost containment i.e. following work comp and PPO authorization guidelines.
Takes initiative in using time effectively.
Actively sets priorities and adjusts to unscheduled situations.
Accepts responsibility for own actions and outcomes.
Initiates communication with others to ensure job is completed successfully.
Department goals i.e. department productivity, CUOS, patient visits and FTE's.
Follows established cash receipt policy and procedures for collection of payments.
Balances and secures cash drawer. Prepares daily deposit with minimal reminder to complete in an accurate and thorough manner.
Knowledgeable on patient account and billing information. Performs mini-registration procedures and verifies insurance eligibility.
Patient care
Prepares treatment area. Escorts patients to treatment area.
Completes treatment procedure safely and appropriately.
Monitors progression of treatment.
Cleans treatment area at conclusion of treatment.
Keeps rooms stocked with supplies as needed.
Assists physical
Benefits
Health insuranceVision insuranceEquity / stock options
Additional Information
Hours :
Shift Start Time:
Variable Shift End Time:
Variable
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
8 hour shifts
Weekend Requirements:
No Weekends
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$27.500 - $30.400 - $33.530
The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
Sharp · San Diego, CA