Food and Beverage Admin Manager - Little Beach House Malibu

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Additional Information

The Role... At Soho House, the Food and Beverage Admin Manager plays a key role in ensuring smooth and efficient operations within the food and beverage department. Reporting directly to the General Manager, this position is responsible for overseeing all administrative functions, including menu edits and implementation, walkout recovery, expense reports, SOP implementation and execution, vendor coordination and ensuring the business is optimized to its highest standards. The F&B Admin Manager works closely with the kitchen and service teams to streamline processes and ensure that daily operations run seamlessly. Main Duties... Serve as the Admin Manager for four days per week, with one day dedicated to cross-training and operational involvement to enhance business acumen and maintain a holistic understanding of the department. Oversee the rollout and execution of new menus, ensuring alignment with Soho House standards and guest expectations. Manage processes for addressing member walkouts, ensuring swift resolution and maintaining guest satisfaction. Handle expense report requests and receipts, ensuring accuracy and timely submission to meet financial reporting requirements. Maintain and update the compendiums, ensuring all information is current and accessible to the team. Conduct bi-weekly audits of the Micros system to ensure menu accuracy and pricing compliance. Implement and enforce Standard Operating Procedures (SOPs), ensuring consistency in operations and service. Provide support to the House Trainer and General Manager (GM) in delivering training programs to staff, ensuring high standards of performance and development. Assist with site compliance, ensuring all regulatory requirements, health, and safety standards are met. Coordinate monthly department meetings by sending calendar invites, securing appropriate meeting spaces, and managing administrative tasks such as meeting minutes, sign-in sheets, and communication with the site payroll team to ensure accurate staff coding and attendance tracking. Oversee uniform inventory, budget management and staffing pars. Ensure compliance with allergy procedures and maintain a clean, sanitary, and safe work environment, adhering to all health and safety regulations. Promote transparency and open communication, fostering a culture of ownership, accountability, motivation, and teamwork among staff. Anticipate and identify guest needs, developing action plans that enhance the guest experience and mitigate potential risks. Serve as an influential leader, proactively managing operations alongside the AGM and GM to ensure service levels, staffing, and member/guest experiences exceed expectations, while maintaining profitability within targeted budgets. Demonstrate passion for guest service, fostering clear and effective communication with members, guests, and staff to maintain the highest standards of internal and external customer satisfaction. Establish clear targets, KPIs, schedules, and procedures that align with company policies and support operational excellence. Perfrom all duties as assigned by Manager/Supervisor. Scheduling & Labor Management Support weekly scheduling for all F&B outlets, including restaurant, bars, events Monitor daily staffing levels to ensure coverage aligns with member volume, reservations, and programming Track call‑outs, late arrivals and shift adjustments Communicate staffing needs to F&B leadership and assist with real‑time solutions People Support Maintain accurate employee rosters, role assignments, and certifications Support onboarding, training coordination, and internal promotion documentation Assist with uniform ordering, distribution, and tracking Serve as an administrative liaison between F&B leadership and People & Development Pre‑Opening & Readiness Assist with pre‑opening administrative duties, including staffing confirmations and operational communications Support managers with daily checklists, event outlines, and coverage plans Be available as an on‑site administrative support during peak periods and events Inventory & Vendor Comms Assist with compliance and audits Communication Maintain clear, professional communication between F&B leadership, managers, and hourly teams Distribute schedules, updates, and operational notes accurately and on time Compliance Support incident documentation and follow‑up as needed The F&B Admin Manager role will dedicate approximately three times to administrative responsibilities and two times to operational floor management. Required Skills/Qualifications: Minimum of 2+ years' experience in a similar capacity Excellent written and verbal communication skills with an acute eye for detail Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments Adept in Salesforce, POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience, serving as an educator for

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