CW - Digital Product Owner

Benefits

Additional Information

This is a Non-Employee Contingent Worker Role providing services for TIAA's family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results. This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting. The anticipated term of this engagement will be 23 months. This term could be extended based on company business needs. CW-Analyst, Product Mgmt & Development Analyzes and provides reports on general financial data used in selecting, creating and monitoring new or enhanced Financial product services. Key Responsibilities and Duties Coordinating financial information from numerous sources and combining them into unified, coherent reports. Designing financial reports in order to present information in the most useful manner for different analytical needs. Researching and providing information on financial results for specified insurance products either industry-wide or internally. Assisting in developing financial models and analysis tools, and approaches for internal use of product profitability evaluation. Educational Requirements University (Degree) Preferred Work Experience No Experience Required Physical Requirements Physical Requirements: Sedentary Work Career Level 5IC The Digital Product Manager ensures the success of customer-facing digital initiatives in the TIAA Institutional (B2B) business. This individual will work within the Experience Product Management team to improve the retirement plan management experience for consultants and plan sponsors. The associate will be responsible for understanding business goals, drafting customer and business requirements collaborating across teams to deliver, and monitoring the experience post-implementation. Of primary importance is driving value to our customers through the automation of intuitive, best-in-class digital products and services. The Digital Product Manager will understand the customer and have a vision for the value the team is delivering to the customer. Important skills for this role include problem-solving, critical thinking, work independence, and flexibility. A strong candidate would also be able to handle complex and varied work with sound judgement and take the initiative to bring problems to resolution. Key Responsibilities and Duties Exhibits knowledge of B2B business (financial services background is preferred/needed) Ability to write and understand requirements based on business, product and CX needs Customer-first thinking Displays deep understanding of SAFe framework or Agile development framework Participate in cross-functional team meetings and is the voice for customer experience Develop subject matter expertise in TIAA Institutional (B2B) marketplace Understanding the competitive landscape and customer needs Monitor issues as they surface and collaborate across teams to reach resolution Be cognizant of and track desired outcomes in the form of business OKRs (Objective Key Results) React to customer insights gained through research to make recommendations on enhancements Attend meetings and be able to summarize and provide actionable next steps Start Date: 29-Jun-2026 End Date: 25-Jun-2028 Travel Required: No Anticipated Posting End Date: Base Pay Range: $32.45/hr - $48.07/hr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. _____________________________________________________________________________________________________ Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page , and you can read more about your rights and view government notices here . Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: (800) 842-2755 Email: accessibility.support@tiaa.org Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here . For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here . For Applicants of TIAA G