Clinical Systems & Product Operations Manager (Full-Time) - Remote

About the role

At Oula, our product doesn't sit alongside our EHR - it integrates directly into it. That means every product and engineering decision has downstream consequences for how our EHRs are configured, and every EHR configuration decision shapes what's possible on the product side. Someone has to hold both at once. This role exists because siloing that work - making tech choices without understanding EMR functionality, or configuring the EMR without understanding the product roadmap - creates the kind of compounding problems that slow down clinical operations and new market launches. You're the person who can sit with a midwife and understand why a clinical template matters, then turn around and write a bug ticket that engineering can actually action, then build the SOP so the next market launch doesn't require you to be in the room. You speak clinical, operational, and technical - and you've probably been stretched across all three before. This is not a role where the EHR work is a nice-to-have or a stretch goal. Athena configuration, Epic integration, access management, and clinical workflow documentation are core to what you'll own - alongside the product ops work of launch coordination, bug triage, and field feedback loops.