Strong analytical skills while also 'seeing the bigger picture'
Strong communication skills, ideally with customer service experience where you understand the importance of relationship building.
Ability to understand web languages such as basic HTML, SQL, JavaScript and ideally PHP.
Familiar with E-commerce platforms and their use.
Strives to continually improve productivity and quality of work produced
Self-motivated and a self-starter
Understands the importance of processes and procedures and the application of these
Ability to work in a fast-paced and dynamic environment
Ability to work harmoniously and effectively as part of a work team
IT-related degree or relevant work experience
Our Offer
Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual 'Life @ Awin' hub brings our colleagues from across the globe together for various social activities.
Awin is part of the Axel Springer group. Learn more at axelspringer.com/ en / , and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Benefits
Health insuranceVision insuranceRemote work optionsFlexible schedule
Additional Information
Purpose of Position
Working as an Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process.
This is a fast-paced role where you will be liaising with both the client's marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate.
This is a 1 year FTC maternity cover role
This is a hybrid position, working from our local office on a weekly basis.
Key Tasks
Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support, which includes...
Acting as the 'middle-man' to give technical guidance clearly and concisely
Isolate errors quickly within client setups and provide feedback on possible solutions
Negotiate and objection handle below standard setups that do not align with team targets
Contributing to the monthly Integration Team targets, which are incentivised on over-performance
Review fellow team members' work for the purpose of technical sign-off
Report technical issues/bugs with the platform and escalating as appropriate
Administration of a knowledge base used internally and externally
Provide high level training to internal colleagues
Testing of new developments and features
Whilst the above is a guide to general expectation of the role, we expect this position to evolve allowing you greater scope to gain both knowledge and experience within the online and affiliate market place.
As a hard-working member of the team, it is anticipated that you will in time use the skills developed in this role to form a solid basis for upward progression within the company.
Awin · London, UK