Champion the services and content available to employees and ensure HR Operations deliver excellent employee experience.
Build and sustain a high-performing, highly engaged team of HR Operations Consultants.
Identify, sponsor and deliver process optimization efforts, including but not limited to technology enhancements, to reduce resolution time and manual effort on the team and improve the employee experience.
Effectively engage with stakeholders (internal and external) to meet or exceed key service level agreements, quality targets and key performance indicators.
Bachelor's degree or equivalent experience required. Master's degree preferred.
8-10 + years of experience in HR and or HR operation support.
Demonstrated experience of building and sustaining a high-performing, highly engaged team as people leader.
Experience in managing range of HR services to a large, geographically dispersed, large employee population size corporate (over 10 thousand) that operates business globally.
Experience in HR, Time and Payroll solutions (e.g. Workday, SAP), CRM Case management platform and related data / vendor management.
Strong analytical, problem-solving and ability to conceptualize strategy planning and implementation of projects.
Effective leadership skills that can motivate and drive a disciplined approach that respond to business needs.
Strong stakeholder management experience at all levels (internal and external partners), with a bias towards delivering effective and efficient people solutions.
Strong verbal and written communication skills.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our long-term incentive programs.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
Dental insuranceVision insurance401(k)Paid time offPerformance bonus
Additional Information
Purpose
Associate Director, HRConnect People Support is responsible for leading a team dedicated to delivering excellent and efficient employee experience as the first point of contact for all HR-related matters within AbbVie's global HR operations shared service center. Collaborates closely with cross-functional partners (e.g. Employees at globally diverse locations, Business HR, Total Rewards, Payroll, Finance, Digital and Data strategy, Business Technology Solution and vendor partners) to deliver on the AbbVie HR Strategic Choices, HR Operation's Strategic Priorities and meet business needs. This role has responsibility for managing multiple geographies and working cross functionally with global teams. Must have the ability to effectively interact and manage stakeholder relationships, identify/ translate business requirements, and transform those requirements into system and HR services solutions.
Abbvie · North Chicago, IL