The new Enterprise Platform portfolio delivers foundational technology capabilities that power secure, scalable, and innovative experiences across the organization using best-in-class tooling and standards. As the leader for the Identity & Access Management Platform, you will architect and deliver modern customer identity solutions that balance frictionless access with robust security and compliance.
Responsibilities
Develop and execute the enterprise-wide CIAM strategy, overseeing architecture and modernization of customer identity services.
Own authentication and authorization services, including SSO, MFA, biometrics, and password-less technologies.
Manage the full identity lifecycle for millions of users, ensuring seamless registration, profile management, and secure account recovery.
Partner with cybersecurity and fraud teams to implement risk-based authentication and compliance with privacy regulations.
Lead and mentor a high-performing CIAM team, ensuring operational health and vendor management.
What you bring:
Leadership of enterprise-scale CIAM functions for large consumer-facing businesses.
Hands-on expertise with modern CIAM platforms (Okta/Auth0, ForgeRock, Ping Identity).
Mastery of identity protocols (OAuth 2.0, OIDC, SAML, SCIM, FIDO/WebAuthn).
Experience in fraud prevention, privacy compliance, and user experience optimization.
Strong metrics-driven approach to identity flows and business KPIs.
Educational Requirements:
Bachelor's degree in computer science, information systems or other related technical discipline or the equivalent combination of education, training, or work experience.
What we offer you:
A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Fis · Jax 347, FL