Additional Information
Brinks Texas License #C00550
About Brink's:
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
Within Global DRS Product Operations, the Senior Manager, Product Operations (Execution & Delivery) serves as the primary operational execution leader and backup to the Senior Director. This role is accountable for tactical execution, operational rigor, cadence ownership, and delivery discipline across the DRS ecosystem.
This role is intentionally designed as a development role, with the expectation that within approximately 12 months, a high-performing Senior Manager will be eligible to progress into a Director -level role based on demonstrated execution excellence, leadership maturity, and business impact.
The Senior Manager ensures strategic priorities are translated into clear operating plans, measurable outcomes, and repeatable processes, enabling senior leadership to remain focused on global strategy and transformation initiatives.
The role works closely with Vendor Management, S&OP, Installations, Field Service, Finance, IT, and regional stakeholders to ensure operational readiness, execution alignment, and consistent delivery across devices, warehousing, refurbishment, installations, service, and consumables.
PRIMARY RESPONSIBILITIES TO INCLUDE:
Own day-to-day execution of Product Operations initiatives, ensuring alignment to strategic priorities set by senior leadership
Serve as operational lead across vendors providing devices, warehousing, refurbishment, installations, field service, and consumables
Translate strategic objectives into actionable operating plans, milestones, and execution roadmaps
Drive vendor compliance to contracts, SLAs, KPIs, and standard operating procedures
Lead operational reviews including MBRs and QBRs; maintain agendas, performance materials, action tracking, and closure
Identify operational risks, capacity constraints, inventory gaps, and execution blockers; drive mitigation plans to resolution
Oversee inventory readiness and execution in partnership with S&OP to support demand plans
Ensure accuracy and integrity of operational data, dashboards, and reporting used across Finance, Sales, Installations, and Leadership
Lead continuous improvement initiatives (A3, Kaizen, root cause analysis) focused on cost reduction, quality improvement, and cycle time reduction
Support vendor onboarding, performance recovery, and transition initiatives as required
Act as escalation point for operational issues while maintaining strong focus on customer experience and financial outcomes
Coordinate and align global stakeholders across regions and time zones to ensure consistent execution
Brinks · Coppell, TX