Correctional Case Manager

About the role

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation; as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community. Knowledge Skills and Abilities/Management Preferences Salary range is $37,377 - $65,408. This job posting will close at 11:59 pm, the night before the end date listed above. This is a REPOST - Previous applicants are still under consideration and do not need to reapply. This position is assigned to Pasquotank Correctional Institution, a large male close and minimum custody correctional facility. Position will be assigned to a housing unit in the custody area. Effective verbal/written communication with other staff, inmates, and the general public. Be capable of defending oneself against attack by violent persons. Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent/verbally abusive. Conduct continuous visual/audio surveillance of assigned work area. Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources. Demonstrate/instruct inmates in the proper safe use of tools, equipment/supplies. Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/ personal observation. Perform crisis intervention/routine counseling to include suicide prevention. Account for supplies/equipment. Implement /manage correctional programs. Knowledge Skills and Abilities/Management Preferences Documented knowledge of supportive counseling techniques Necessary Special Qualifications : MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. To be considered for a Correctional Case Manager position, ALL applicants must : Meet Criminal Justice Standards requirements (12 NCAC 09G .0302) Pass a criminal background check Produce a negative drug screening result Successfully complete medical and psychological evaluations Possess a valid driver's license Required Adverse Weather Reporting : This position is designated as "Mandatory" and must report or stay over during adverse weather events. This is a full-time position (40 hours per week) with State Benefits Note to Current State Employees : The salary grade for this position is NC07 . State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result. About the Division of Institutions : The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include : Complete education history (including high school) Full work experience details Certificates and licenses, if applicable Education must be from appropriately accredited institutions. Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.