Expert understanding of Transformation and Change Management function and the people, process, and technology that support the business function
Subject matter expert in various business processes, including : ProSci : ADKAR, Kotter's, William Bridges, demonstrated understand of how organizations function and are structured
Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes
Regularly involved in internal and external business development activities and identifies new opportunities through various channels
Understand firm capabilities and ability to expand client service across lines of business
Will manage engagements and project financials
Develop industry specialization and drive targeting, marketing, and training activities within industry
Build client relationships and deliver quality client services. Oversee and drive multiple concurrent projects to completion and assist our clients uncover additional areas of opportunity and manage the business development process
Assist in developing new products, solutions and deliverables for the rapidly changing OCM Transformation environment
Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment
Requirements
Bachelor's degree
Minimum 4 years' experience working in a large organization, professional services firm
1 yr. experience leading and managing project teams from sales to project closure
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Executive presence and an understanding of stakeholder / client relationship management
Ability to travel > 50 % locally and internationally
Strong oral and written communication skills, including presentation skills
Demonstrated ability to leverage AI tools (e.g., ChatGPT, Copilot) to improve productivity and quality of work
Strong understanding of AI limitations, risks, and responsible use practices
Ability to critically evaluate and validate AI generated outputs
Experience integrating AI into daily workflows and business processes
Continuous learning mindset to stay current with emerging AI capabilities
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
As a Change Management Supervisor within our Technology Performance team at RSM, you will play a pivotal leadership role within our Organizational Change Management team. This team focuses on accelerating the time to value for clients by identifying necessary employee behavior changes, reducing resistance to these changes, and sustaining new behaviors to ensure the delivery of business case benefits. In this supervisory position, you will oversee project teams, guide client stakeholders, and ensure the successful delivery of customized solutions that drive change initiatives, enhance employee engagement, and achieve organizational goals.
Rsm · Toronto, Canada