Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments
Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data
Requirements
Minimum Qualification:
High School Diploma/GED with less than 1 year of working experience
Preferred Qualification:
Ability to communicate effectively
Ability to multitask
Ability to prioritize
Ability to quickly learn new systems
Keyboarding and typing
Ability to meet or exceed customer needs and expectations and provide excellent service
Ability to process information with high levels of accuracy
This position is not eligible for employment-based sponsorship.
Benefits
Education:GED (Required), High School (Required)Work Experience:Clerical/Administrative, Customer Service/Account Manager, Transportation/LogisticsJob Opening ID:00629232 Customer Experience Support (Open)Dental insuranceVision insurance401(k)Paid time offPerformance bonusParental leave
Additional Information
Job Title:
Customer Experience Support
Department:
Administration, Facilities & Secretarial
Country:
United States of America
State/Province:
Arkansas
City:
Lowell
Full/Part Time:
Full time
Job Summary:
Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams
Job Description: