Counselor in Charge
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About the role
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work This position is located in the Mount Airy satellite office, Surry County, which is part of the Winston Salem unit office. The Counselor in Charge will assist the Unit Manager with work which involves planning, implementing, and evaluating the technical and administrative components of a diverse rehabilitation program's day-to-day operations. This position is expected to collaborate with teachers and parents to provide services to high school students with disabilities including both the general high school population and those in the Occupational Course of Study. The Counselor in Charge will be the primary point of contact with the Program Specialists and EC Director to ensure quality services are being provided. The Counselor in Charge will work with the Unit Manager and staff to achieve unit goals for productivity and quality customer service. This position will be responsible for daily supervision, leadership and assigned casework supervision and approval for Rehabilitation Counselors and other assigned staff. Job responsibilities include the following: * Assist individuals on the caseload with job development, job placement and other services to complete a rehabilitation plan for employment. * Administrative management tasks to include casework approvals to ensure quality service delivery for the assigned coverage area, budget development and performance management/improvement. * Staff development/training, and consultation/technical assistance to subordinate staff * Work may include other related assignments as determined by Unit Manager Knowledge Skills and Abilities/Management Preferences Salary Grade Range $50,088 - $87,654 Recruitment Range $50,088 - $78,000 **Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: In-depth knowledge of casework methodology and techniques of rehabilitation counseling Knowledge of federal and state laws governing the delivery of rehabilitation or independent living services Demonstrated ability to interpret medical and psychological data in planning and developing rehabilitative services Proven ability to establish and maintain effective working relationships with consumers, family members, and various professional and specialty services involved in the rehabilitation process. Knows VR policy/procedure and can train and work with inexperienced counselors About Division of Employment and Independence for People with Disabilities (EIPD): The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU . Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary c