Expense Operations, Assistant Manager

About the role

GoGlobal is looking for an Expense Operations expert to join our team to oversee the end-to-end expense process. In this role, you will not only ensure all expense information is complete before payments are made, but also manage the overall expenses database and drive continuous improvements in expense operations. You will work closely with team members and liaise with other departments, such as IT, to ensure systems are integrated and effective. The ideal candidate should be detail-oriented, efficient, and comfortable with numbers, while also capable of optimizing processes and setting policies to ensure effectiveness and efficiency in operations. Strong communication skills in English are essential. Roles & Responsibilities Manage and own the expenses database to ensure completeness, accuracy, and compliance with local regulations and company policies. Verify expenses across multiple currencies, ensuring accuracy and compliance with policies. Analyze and continuously improve expense processes, identifying areas for operational efficiency and implementing solutions. Set and maintain global policies for the expense management process to ensure effectiveness and adherence to best practices. Liaise with the IT team to ensure that all systems are linked, addressing any gaps and updating system settings as needed for smooth expense operations. Manage prepaid card systems, including user and card setup, downloading reports, raising invoices, and handling card recharges. Check receipts for prepaid card transactions to ensure compliance with company policies. Liaise with other teams to communicate and follow up on rejected or postponed payments, ensuring any missing information is gathered in time. Undertake other ad-hoc tasks/projects, as assigned, to support the wider team. Requirements A minimum of a Bachelor's degree with at least 8 years' experience in expense operations. At least 3+ years in an operational supervisory role. Familiarity with AI tools and platforms (e.g., Microsoft CoPilot, Claude, ChatGPT) Background in finance or accounting will be an advantage. Proficiency with expense management systems (e.g. Zoho) and MS Excel. Strong attention to detail and process driven. Proven ability to liaise with cross-functional teams and drive process improvements. ABOUT US GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy. Business & Corporate Services provided: Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting Finance Solutions: Accounting & Tax For more information, please visit GoGlobal .com OVERVIEW As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames. Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right. We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success. We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like: A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact Collaborating with a diverse, global and supportive team Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth WHY WE ARE DIFFERENT We Make Growing Your Career Possible We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way We're global. We offer career opportunities across the world-whether it's new job roles or international locations English