Designing and delivering a strategy to identify sources of new business and manage and grow existing relationships
Identifying and meeting customer needs and making sure our pricing is fair and transparent
Taking ownership for and regularly contributing to the delivery of business goals
Working together to build trust and long-term sustainable value for customers and colleagues
The skills you'll need
In this role, you'll need to have specific knowledge and experience of commercial banking. We'll also be looking for you to have experience of building strong relationships with customers and a good understanding of SME businesses along with a proactive approach and commercial awareness.
We'd also like you to have:
Sound knowledge and experience in financial analysis, credit stewardship and a detailed understanding of the banking sector
Strong interpersonal skills, with the ability to communicate with senior colleagues
The ability to build trust with customers and contribute to a collaborative and enthusiastic working environment within our team
What else you need to know
Achieving a Diploma in Lending Skills is just one of the ways we'll help you to thrive in your role.
A Diploma in Lending Skills is a professional qualification awarded by the Chartered Institute of Bankers that's widely recognised across our industry, and designed to equip you with the knowledge, understanding and skills relating to the commercial lending environment in our digital age.
With 18 months to complete your studies, you'll have the ability to tailor a journey to your own individual learning needs too, which will combine self-study in the form of workbooks and e-learning, and workshops.
Hours
35
Job Posting Closing Date:
17/06/2026
Ways of Working:Hybrid
Benefits
Remote work options
Additional Information
Join us as a Senior Relationship Manager, Growth in Commercial Mid-Market
We're looking for someone to manage and develop a defined portfolio of our commercial banking customers
You'll support the development and delivery of growth opportunities across the South Wales region
You'll be managing clients effectively while also maintaining a visible and positive presence in other parts of the business and the external market
With your commitment to succeed, we'll help you to achieve relevant qualifications to allow you to excel in your role
Your time will be split between client meetings at their premises, collaborating with colleagues in our the office, minimum two days a week, or as required, with the remainder working remotely
Royal Bank Of Scotland · Cardiff