Mail Courier
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The Mail Courier supports daily mailroom and courier operations for federal customers. This position is responsible for receiving, sorting, processing, tracking, transporting, and delivering incoming, outgoing, interoffice, accountable, and special handling mail and packages. This position supports operations in a federal facility environment and must follow applicable organizational policies, contract requirements, federal customer procedures, USPS regulations, safety protocols, security requirements, and established mail handling processes. The role supports official government mail services, courier deliveries, package handling, customer service, mail screening procedures, and related duties necessary to maintain uninterrupted mailroom operations. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property. Driver's License Must be able to meet organizational and customer driving requirements, if assigned driving duties. Ability to present self in a highly professional manner to others and understands that honesty and ethics are essential Ability to maintain a positive attitude Ability to maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers and client representatives Ability to provide clear directions and respond accordingly to employees Ability to use all relevant electronic and communication devices Ability to add, subtract, multiply, and divide using whole numbers, common fractions, decimals, units of money, weight, volume, and distance. Ability to calculate postage, package weight, delivery quantities, mail counts, and other routine mailroom measurements ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. Supports daily mailroom and courier operations, including receiving, sorting, processing, tracking, pickup, and delivery of incoming, outgoing, interoffice, accountable, and special handling mail and packages. Performs scheduled mail pickup and delivery runs for federal customers in accordance with established routes, delivery schedules, contract requirements, and supervisor direction. Drives an automobile, van, or light truck to transport mail, documents, packages, and other authorized items to approved delivery locations, including federal facilities, post offices, carrier locations, and other designated sites. Processes outgoing mail and packages by weighing, metering, applying correct postage, preparing items for dispatch, and ensuring packages are properly addressed and documented. Receives, sorts, and distributes incoming mail and packages according to mail stops, departments, customer requirements, and established mailroom procedures. Obtains signatures, receipts, delivery confirmations, and other required documentation for accountable mail, certified mail, registered mail, express mail, courier shipments, and special handling items. Maintains accurate records, logs, tracking information, and chain-of-custody documentation for items received, processed, delivered, returned, or dispatched. Uses mailroom equipment and systems, which may include postage meters, scanners, multifunction printers, shipping software, tracking systems, mail processing equipment, and other designated tools. Research incomplete or incorrect delivery information and reroutes or returns mail in accordance with established procedures. Responds to routine customer inquiries and service requests in a professional, courteous, and helpful manner. Maintains mailroom supplies, work areas, carts, equipment areas, and storage spaces in a clean, safe, neat, and orderly condition. Follows applicable organizational policies, contract requirements, federal customer procedures, USPS regulations, safety protocols, security requirements, and established mail handling processes. Reports suspicious mail, damaged items, unsafe conditions, delivery issues, eq
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