Lead the transformation of the Property Tax practice by modernizing service delivery through technology enablement, automation, and standardized processes
Design and execute a comprehensive operating model to eliminate manual processes, improve data management, and enhance efficiency, scalability, and gross margins
Provide strategic oversight to ensure consistent, high-quality, timely, and accurate Property Tax compliance and consulting services across U.S. and India delivery teams
Serve as a catalyst for change by introducing leading practices in technology-enabled Property Tax compliance and real estate appeal services
Enable scalable growth by optimizing the global delivery model and improving resource utilization without proportional increases in headcount
Act as a senior technical and strategic advisor on complex Property Tax compliance and consulting matters, with emphasis on improving service delivery rather than managing day-to-day filings
Collaborate closely with Tax and firm leadership to align Property Tax operations with broader business objectives, growth strategies, and the firm's technology-enabled delivery model
Monitor Property Tax legislative and regulatory developments and ensure timely, efficient incorporation into standardized processes and enabling technologies
Lead business development efforts by identifying and converting new property tax opportunities and expanding services within existing and prospective client relationships
Lead proposals, pricing, and client presentations while collaborating with firm leadership on go-to-market strategies and overall growth of the property tax practice
Relevant professional certification required (CPA, JD, LLM, CMI, State Assessor, etc.)
Significant experience leading the transformation of Property Tax compliance and consulting operations
Proven success implementing technology solutions, automation, and standardized workflows to reduce manual effort and improve efficiency and margins
Strong understanding of Property Tax compliance, including renditions, compliance calendars, data management, and assessment-related processes
Experience redesigning BPP and Real Estate Property Tax service models to support growth and increased complexity
Demonstrated ability to build and maintain trusted client relationships and support market-facing activities, including expanding existing accounts
Experience leading and influencing geographically distributed teams, including offshore delivery models, with a focus on change management and process adoption
Deep technical knowledge of state and local property tax laws and procedures, including business personal property, real property, exemptions and appeals
Technology-enabled service delivery and operational transformation
Process optimization and workflow redesign
Global delivery model leadership (U.S. / India)
Strong leadership presence with the ability to mentor, guide, and influence teams
Excellent written and verbal communication skills, with the ability to translate complex technical and operational concepts into clear, actionable guidance
Experience using PTMS software preferred
We expect the candidate to uphold Crowe's value
Benefits
Vision insurance
Additional Information
Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
The Property Tax Managing Director , within our State & Local Tax Consulting team, will serve as the Practice Leader responsible for the overall strategy, growth, and performance of the firm's Property Tax practice. This individual will set the vision for the practice, drive revenue growth, oversee service delivery, and build a high-performing team across Business Personal Property and Real Estate Property Tax services.
This leader will be accountable for practice development, client relationships, operational excellence, and market positioning, while modernizing service delivery through technology enablement and scalable processes. The role is designed for a senior, market-facing leader who combines deep technical expertise with strong business development and people leadership capabilities.
This position emphasizes practice leadership, revenue growth, and team development, with oversight of operational transformation initiatives.
Crowe · Chicago IL