Working knowledge of NYS DOH Health Care operations.
Excellent organizational and time-management skills
At least 3-5 years of experience in a Home Care setting
Strong communication and interpersonal skills
Attention to detail with problem solving skills
Strong customer service background
Obtains initial authorization for care from respected parties- Pharmacies or insurance companies
Refers to scheduling department need for coverage
Answers phones from referral sources for intakes
Reports back to referral source status of start of care
Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in employee assigned to case and any unsatisfactory performance
Ability to use time efficiently
Ability to work in a fast-paced environment and demonstrated ability to multi-task
Technically savvy - proficient in use of smartphones, tablets, laptops, and other devices
Exceptional communication skills - demonstrated ability to communicate and follow-up in a timely manner
Bachelor's degree required
Customer service: 3 years (Required)
Intake: 3 years (Required)
Home care: 3 years (Required)
Work Location: In person
CORPWKD
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Benefits
401(k)Health InsuranceDental/VisionAflacPaid time offThe Intake Coordinator is expected to maintain ethical conduct, compliance with state, federal and agency regulatory requirements, and will be responsible for quality and satisfaction of prospective patients and referral sources.If you feel your background and previous experience has granted you the necessary skills to succeed in this role, don't waste time and apply today!Job Type: Full-timeDental insuranceFlexible scheduleVision insurance
Additional Information
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Pay: $28.85 - $33.65 per hour
Job description:
Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient's quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York's leading providers with strategically placed offices that serve thousands of clients every day.
The Intake Coordinator will directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Home Care . This candidate will be handling intake for our White Plains, NY.
This person will work closely with referral sources, account managers, clinical team, and provider relations to ensure all tasks are efficiently completed associated with the enrollment process. The coordinator's direct job function would allow for a patient to receive the proper care they need and confirm all information about said patient has been recorded correctly.
Alwayscompassionate · White Plains, NY