The UIPath automation developer supports design, build, testing and troubleshooting for intelligent process automations for Nordic Clients. This position works under the direction of senior automation and machine learning staff to address documented client needs while actively seeking opportunities to make the business processes more effective through process automations.
Responsibilities
The automation developer will have the following key responsibilities, which include but are not limited to:
Managing assigned tasks related to design, build and testing of automations, maintaining a high standard of service for all customer requests.
Work with the teams to develop detailed requirement specifications including estimated work effort
Providing updates to, and participates as needed in weekly status calls with customers, including updates on helpdesk ticketing system function, requests processed, and issues solved
Document and communicate technical issues and translate technical issues into step by step resolutions for customer counterparts and internal Nordic team members
Participating in platform upgrades and performing testing as needed
Continuously improving process and internal support documents
Participating in continuous learning opportunities to grow solution expertise
Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested
Job Requirements
Bachelor's degree or equivalent experience, required
4+ years' experience in building and deploying automations required
Certification or experience with building automations on UIPath
UIPath RPA associate or advanced RPA developer certification preferred
Experience working in Healthcare provider eco-system preferred
Demonstrated ability to seek out, analyze, and solve novel problems
Excellent communication skills, written and verbal
Strong customer service skills
Proficient with Microsoft Office applications
Strong attention to detail and ability to organize
Ability to work independently and within a team environment
Experience working in an Agile model
Notes:
This role will be a night shift role from 8:00 PM to 5:00 AM local time.
Nordic · Philippines