Account Manager, P&C Lines Insurance (Tech and Life Sciences Div)
External
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Responsibilities
- Client Service & Relationship Management
- Serve as the primary service contact for assigned client accounts
- Build and maintain strong client relationships through proactive communication and responsiveness
- Coordinate and deliver day-to-day service needs, including policy inquiries, endorsements, certificates, and coverage questions
- Assist clients with risk management strategies tailored to life sciences and technology exposures
- Account Management & Renewals
- Lead the renewal process in collaboration with producers, including marketing, submission preparation, and carrier negotiations
- Review policies for accuracy, coverage adequacy, and compliance with client needs
- Prepare renewal proposals and client presentations
- Identify coverage gaps and recommend appropriate solutions
- Carrier & Market Interaction
- Maintain strong relationships with insurance carriers and underwriting partners
- Negotiate coverage terms, pricing, and program structures on behalf of clients
- Stay informed of market conditions, emerging risks, and carrier appetite
- Operational Execution
- Manage policy documentation, certificates, and endorsements with attention to accuracy and timeliness
- Ensure data integrity within agency management systems
- Support internal reporting, compliance, and workflow processes
- Collaborate with producers and other team members to drive efficiency and best practices
- Team Collaboration
- Work closely with producers (4) and account management team (5+) to support client retention and growth
- Contribute to a collaborative, team-oriented culture within a boutique environment
- Mentor junior staff as needed
Requirements
- 5+ years of experience in Property & Casualty insurance brokerage or agency account management
- Experience servicing middle market accounts , ideally within life sciences and/or technology sectors
- Strong understanding of key coverages including:
- General Liability
- Property
- Cyber Liability
- Professional / E&O
- D&O / EPLI / Fiduciary
- Umbrella / Excess
- Licenses & Education
- Active Property & Casualty license required
- Bachelor's degree preferred
- Skills & Competencies
- Strong client service orientation and communication skills
- Excellent organizational and time management abilities
- High attention to detail and accuracy
- Ability to manage multiple accounts and deadlines simultaneously
- Proficiency in agency management systems and Microsoft Office tools
- Self-starter with the ability to work independently in a remote or hybrid setting
Benefits
Additional Information
Location: Remote, Eastern Standard Time Zone. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: We are seeking a highly motivated and detail-oriented Property & Casualty Client Account Manager to join our Life Science & Technology insurance brokerage practice. This role will be responsible for delivering exceptional day-to-day service to a portfolio of middle market clients in the life sciences and technology sectors . The ideal candidate brings strong technical P&C expertise, a client-first mindset, and the ability to operate in a fast-paced, entrepreneurial environment. This individual will partner closely with producers and internal service team members to ensure seamless account management, retention, and growth.
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