Consumer Loan Documentation Administrator

Benefits

Additional Information

Starting Pay Rate is Based on Experience - Minimum Hourly Rate: $24.05 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE. This department typically works Monday-Friday between 7am-5pm. Once trained, this position can work a hybrid scheudle. Supervisory Responsibilities: None - although this position does not supervise associates, the Consumer Loan Documentation Administrator is responsible for training and mentoring the Consumer Doc Prep Specialist I & II. Known as a department expert. Must be able to serve as back up to the Team Lead. Summary: Responsible for software management for the Consumer Doc Prep team. Responsible for the timely preparation of quality documentation as well as quality control/compliance functions for consumer loans once the executed documents have been returned. The Consumer Loan Documentation Administrator must ensure that the bank is adhering to loan policies and guidelines, meeting legal, regulatory and compliance requirements. This person will be responsible for ensuring department checklists and accurate procedures are kept up to date and shared with the consumer doc prep team, which also includes training. This position will work closely with branch managers and consumer loan underwriters and must have a high attention to detail. Must be a team player with strong communication skills. Must be able to take direction from team leader or division manager. This position will have interaction with Retail branch associates to communicate documentation requirements relating to consumer loans i.e. required documentation or exceptions; Consumer loan department to discuss underwriting decisions and needed corrections; third party vendors including documentation software and loan origination software vendors; Wealth Management in matters relating to property vested in a trust; and bank counsel as needed. Software Management: Laser Pro - Backup the Laser Pro Administrator in scheduling the timely updates of releases to the test and live environments, troubleshooting problems, and testing new initiatives. - Research Laser Pro Software Release Notes for upcoming legal, regulatory, or documentation changes which will affect consumer loan documentation. - Test Laser Pro program in the Laser Pro test environment to ensure software is working properly before it can be rolled out to the live server. - Open "Help Tickets" with our loan software vendor, Finastra and record them on tracking SmartSheet. - Research regulation changes and applicable software changes in the Finastra Knowledge Center website. - Back up the the Commercial Loan Documentation Administrator. Be fully trained on arranging Laser Pro release downloads to both the Test and Live environments, as well as ensuring all stakeholders have release documenation. Consumer Loan Origination Software - Review release notes for upcoming documentation changes and laws which will affect consumer loan documentation. - Compare loan documentation imported through origination software to manually entered documentation to ensure verbiage prints as expected. - Test release items in the origination software's test environment. - Research & track software issues on the department SmartSheet. - Communicate and work with origination software's employees on issues, fixes, and bank asks to improve program and importing into Laser Pro. Prepare loan document requests for closing in a timely and accurate manner adhering to underwriter approval, loan policy and applicable regulations, including but not limited to Regulation O, Military Lending Act, Reg B, and TRID. Communicate discrepancies in loan approvals and requested documentation with branch associates and consumer loan underwriters. Review data (including but not limited to): UCC (pre and post search, filing); current property taxes;

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