Additional Information
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join our team
TELUS Health's Retirement Consulting practice leverages over 60 years of experience and innovative thought leadership in pension and savings, actuarial, compensation, and overall financial well-being consulting and outsourcing. Our mission is to enhance the financial well-being of individuals and strengthen the organizational resilience of employers and fiduciaries. As one of the largest pension plan administrators in Canada, we proudly serve over five million plan participants. We are a diverse organization with unmatched capabilities, dedicated to delivering exceptional value to our clients and their employees.
Here's the impact you'll make and what we'll accomplish together
We are seeking a dedicated Administrative Assistant to support our operations team. As an essential member of our administrative group, you will play a key role in facilitating smooth office operations and enhancing client experiences. Your responsibilities will include managing client invoicing, coordinating communications, maintaining databases, and assisting with general administrative functions. With your excellent organizational skills, attention to detail, and ability to multitask, you will contribute significantly to our team's efficiency and effectiveness.
Are you an organized and detail-oriented individual looking for an impactful support role? Join us and be part of a collaborative team dedicated to operational excellence.
What you'll do...
Prepare and process monthly client invoices
Perform data entry across various systems, including in-house pension administration platforms and Excel worksheets
Compose and send written correspondence; arrange couriers and coordinate mail services
Create, proofread, and format reports, client materials, and PowerPoint presentations
Perform mail merges for mass client mailings and coordinate the print and mailing process, including outsourcing where necessary
Provide general administrative support (faxing, photocopying, scanning, filing, archiving, and ordering supplies)
Open, sort, and distribute mail
Maintain and update client databases; generate reports
Answer phones and provide exceptional customer service
Support other administrative assistants as needed
Assist with special projects and other administrative tasks as required
Ensure the office remains clean, organized, and well-maintained
You have...
Post-secondary education (Business or Office Administration diploma preferred)
5 years of related administrative experience
Advanced proficiency in Microsoft 365 (Word, Excel, PowerPoint)
Experience with Adobe Acrobat/PDF functionality
Prior experience with enterprise or financial management software
Workday experience is a strong asset
What you bring...
Excellent written and verbal communication skills with exceptional customer focus
Detail-oriented with strong organizational and time management abilities
Dedicated team player who thrives in a fast-paced environment
Ability to work independently with initiative and limited supervision
Strong problem-solving skills and ability to multitask effectively
Lifeworks · Halifax, Canada