Get into the details of how the Renewals business operates - understand the sales process, the execution gaps, and the friction points at the ground level
Diagnose operational problems yourself: talk to the field, form a clear point of view, and drive toward a solution before escalating or engaging others
Identify patterns across field conversations, business performance, and stakeholder input to isolate systemic issues - and act on them, not just report them
Reframe ambiguous or misdiagnosed problems into clear, solvable questions; get senior stakeholders aligned and moving toward resolution
Operations Execution & Alignment
Own operational issues end-to-end - do the work yourself where you can, pull in the right teams where you need to, but never hand off accountability for the outcome; your interface extends beyond the Strategy & Operations team to include Marketing, Customer Success, and Finance
Build and run the operational rhythms that keep the Renewals business on track: status reviews, escalation loops, issue tracking, and field feedback channels
Build the business case for what needs to change - pressure-test the logic, align stakeholders across functions, and present a clear recommendation
Push back on field requests that are not enterprise-aligned; make the call on what to prioritize and what not to
Business Planning & Insight
Represent the Renewals field perspective directly in annual planning, segmentation design, coverage model changes, and policy development - not through a proxy
Identify and synthesize systemic patterns from the field that should reshape how Strategy & Operations programs are designed and resourced
Prepare and deliver operational context for leadership reviews - own the narrative, not just the slides
Requirements
10+ years in Sales Operations, Go-to-Market Operations, or a related business partner role at an enterprise technology company
Direct experience supporting VP and SVP-level Sales leaders in an embedded, field-facing capacity
Deep understanding of at least one go-to-market motion: enterprise sales, renewals, expansion, or commercial/emerging business
Strong problem-solving orientation - ability to diagnose friction, define root causes, and drive cross-functional resolution; top-tier consulting (McKinsey, Bain, BCG) or equivalent in-house strategy experience is a strong signal
Proficiency with Salesforce and go-to-market tooling; comfortable enough with data to know what questions to ask and when the numbers do not add up
Gets things done without direct authority across a wide functional surface - Strategy & Operations, Marketing, Customer Success, Finance - comfortable making calls, taking ownership, and moving fast in complex organizations
Strong communicator - translates operational complexity into clear recommendations for both field leaders and central operations teams
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each othe
Additional Information
Job Requisition ID #
26WD98435
Position Overview
As Director, Go-to-Market Operations Business Partner, you are the dedicated operations partner for Autodesk's Renewals business. You are embedded with senior Renewals Sales leadership, serving as their primary point of accountability for the business's operations. You are responsible for diagnosing and resolving the Renewals team's highest-impact operational and business challenges, especially those that cut across systems, functions, and organizational boundaries, and you are the direct interface back into Autodesk's Global Go-to-Market Strategy & Operations organization.
This is not a coordination or facilitation role. You are accountable for outcomes - doing the work yourself where you can and driving teams to deliver where you can't. What you never do is hand off accountability. The problems are real, the stakeholders are senior, and the work directly affects how a multi-billion-dollar software business goes to market. When this role is working well, Renewals leadership moves faster, operational gaps close before they become business issues, and the connection between the field and the broader organization is stronger. That outcome is yours to drive.
What Success Looks Like
Sales leadership makes operational decisions faster, with fewer escalations to the central Strategy & Operations team
Operational gaps are identified and resolved before they affect field execution
The central Strategy & Operations organization receives timely, business-contextualized input that sharpens how specialist teams prioritize
Autodesk · Amer -