Equipment Services Associate

About the role

Performs the daily equipment services work delivering of clean supply, inventory management, and distribution of medical equipment, beds, toys, cleaning supplies for soiled rooms, etc. to various inpatient care and emergency department areas. Because of the high visibility, customer service and sanitization is critical to meet the customers' requirements and maintain proper infectious control standards within the hospital. It is imperative that the employee is personally accountable and can work in self-managed teams by adhering to the hospital and departmental policies. Finally, this position is expected to be capable of utilizing the various technology applications/software, provide first-step resolution to open issues, elevate opportunities for improvement to a supervisor, work within a team environment, and have excellent communication skills. Essential Job Duties: - Distributes and manages the equipment and bed for all inpatient areas and partners with the emergency department and surgical areas for optimal patient care. - Cleans all patient care medical equipment in the soiled utility. - Maintains a daily and monthly equipment log for infection control and activity. - Maintains proper inventory stock levels of all medical equipment, cables, pumps, beds, etc. - Performs floor sweeps to manage excess equipment and beds for the purpose of redistributions based on inventory stock level, acuity, and census. - Sets up equipment for Nursing and other Clinical Education as needed. - Responsible for bringing broken medical equipment to Healthcare Technology Management (HTM) and/or Bed Storage for repairs. - Retrieves repaired equipment from HTM and/or Bed Storage. - Orders bed/equipment rentals per specific patient requirements when requested by clinical staff. - Collects recyclable/disposable supplies and distributes to the appropriate department. - Distributes equipment/supplies to other floors during tube system downtime or to floors without tube access. - Responds to customer service requests in a timely and expedited fashion. - Alerts supervisor/team lead when a customer service request is unable to be fulfilled, or customer is unhappy. - Communicates with supervisor regularly regarding problems and all major activities. - Maintains order and cleanliness in the areas worked and the areas serviced. - Observes and enforces departmental and general hospital policies and procedures, particularly relating to the practice of safety and security measures. - Conducts and/or attends in-service training programs as directed by supervisor. - Knowledge of proper lifting techniques and safe use of materials handling equipment, both manual and powered is required. - Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers, and others. Knowledge, Skills and Abilities: High School Degree or equivalent required. Good oral and written communication skills. Ability to work independently. Ability to organize and prioritize daily tasks. Excellent customer service skills. Ability to handle multiple requests and work in a stressful environment. Ability to work as part of a team. Ability to perform data entry and comfortable utilizing technology Education High School Diploma/GED (Required) Pay Range $19.50-$30.23 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off